Frequently Asked Questions

Everything you need to know about the Chaos Gone Global experience.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a refund.

How do I know which size to choose?

Each product page includes a detailed size guide. Our garments often feature a signature oversized fit; we recommend sizing down if you prefer a more tailored look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' options depending on your region.

Are your collections limited edition?

Yes, most of our drops are produced in limited quantities to maintain exclusivity and reduce waste. Once an item is sold out, it is rarely restocked.

Do I have to pay international customs duties?

For orders outside the European Union, customers are responsible for any import duties, taxes, or clearance fees required by their local customs office.