Returns & Exchanges
Chaos Gone Global offers a 14-day return window from the date of delivery for all items in original, unworn condition with tags attached. We aim to make the process as seamless as possible to ensure your satisfaction with every piece of the collection.
Return Process
- 1.Initiate the Request
Log in to our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all security tags and labels remain intact to qualify for a full refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed to the original payment method within 5-10 business days.